What We Do Matters

Family Matters of Greater Washington is the oldest as well as the preeminent social service provider in the Washington, D.C. Metropolitan Area. We are in the compassionate solutions business –the business of acknowledging human suffering and then doing something about it.
We do the most. We have been doing it the longest. And, we want you to join our family.

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Our Impact

Statistics – 22,701

23,016

Amount of people who used our services in 2015.

Statistics – 130

134

Years we have been serving the Greater Washington region.

Statistics – 78,841

78,841

Amount of hours our volunteers gave back to their community in 2015.

Social Media

Social Media


Our Values

Excellence

Excellence

We strive for standards of service excellence that exceed the expectations of those we serve, partner with, and support our cause with professionalism at the highest level.

Diversity

Diversity

We respect personal differences by valuing unique contributions, fostering a trusting open, and inclusive enviroment, and treating each person in a manner that reflects the values of Family Matters.

Integrity

Integrity

We believe in adhering to high ethical principles, standards, and basing our actions on doing the right thing, at the right time, for the right reason.

Stewardship

Stewardship

We are committed to carefully utilizing all human, natural, and financial resources. This means we will be fiscally and enviromentally responsible, use the time and talents of our workers mindfully, and spends all funds invested in us wisely.

Accountability

Accountability

We pledge ourselves to having the courage and honesty to accept responsibility for our actions and taking ownership. We believe in being truthful, respectful, sincere and responsive in our interactions with others.

Innovation

Innovation

We believe in embracing and investing in opportunities by leveraging our knowledge and experience. We will encourage creativity and professional exploration within our community and the health and human services sector.

Our Progress. Your Success.

“From day one, I have believed in the importance of identifying and applying compassionate solutions to big, seemingly intractable social challenges. To me, applying compassionate solutions means approaching people as individuals, not clients and addressing their challenges without judgment, but rather with a sense of dignity, compassion and purpose, knowing solutions do exist. At Family Matters I have fostered a culture of purposeful experimentations to find new and creative ways to do exactly that.”

Tonya Jackson Smallwood, President & CEO of Family Matters, The Huffington Post

Thank You To Our Partners